Wednesday, 26 August 2009

Nix on ix

It's not so long ago that I was singing the praises of my (now ex) webhosts. I recommended them, I was delighted with them, I really thought they were the bees knees!
They started off small, had reasonable rates + top notch customer service. Then they grew.

And then I got a strange message from google saying my WP blog was blacklisted becuase of malware. huh? I spent 2 days working through the database trying to find the offending post. Customer Service at IX managed to tell me there was a problem, but nothing more. Never did find the problem and I had to abandon the blog.

A few weeks ago I found that boutonnerie.com had stopped appearing on google. ok, so we're small and new and were unlikely to be at the top of the rankings, but even googling for the name brought up nothing.

Then I couldn't log in to the admin section.

Then everything disappeared.

Then IX gave me a series of completely useless instructions and restored my files from a backup made 2 days after the database got wiped.

Then I found a new host.

While in the process of moving, the site on IX was hacked.

Then I moved even faster into the embrace (well, reasonable terms + topnotch customer service) of my new host.

So, if you are wondering where we've been, we've been moving. But I think we are settled now and I hope you'll drop by and see us!

2 comments:

  1. What an absolute nightmare for you - it's disgusting the way you've been treated. I hope things start to feel more settled for you now - thought you'd been a bit quiet.

    Take care

    sarah x

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  2. ((hugs)) - what a nightmare. Glad you got it all sorted, though, and hope things go smoothly for you from here on in (as if things aren't hard enough for small businesses at the moment ...)

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